Boiler & Heat Pump Care Plans

We’re faster, more personal, and transparent.

Some larger, well-known companies are huge with millions of customers. That means slow appointment slots (often 3+ weeks), call centre staff who don’t know your area, and complicated pricing structures. We’re local, so we can get to you within 48 hours, our technicians know your community, and our pricing is straightforward with no hidden fees.

A full safety inspection, cleaning, efficiency check, and a detailed report.

We check all the key components, look for potential issues, and give you a full breakdown of your boiler’s condition. The goal is to catch problems early so you avoid expensive emergency repairs later.

Fair usage keeps costs affordable for everyone.

A well-maintained boiler typically needs 1-2 visits per year. This fair usage policy means we can keep our prices low. If you do exceed this, we’ll talk to you about it, your heating shouldn’t be a constant problem, and if it is, we’ll help identify the root cause.

We give you a transparent quote first.

Our technician will diagnose the issue and explain what needs fixing. You’ll get a clear quote before any work happens. You’re never surprised or pressured. If it’s outside our plans, you decide whether to go ahead.

We ask for a minimum 12-month commitment.

We believe in building long-term relationships, not trapping customers. After 12 months, we’re confident you’ll want to stay because of the value we deliver. If circumstances change, we’re always happy to discuss options.

Pre-existing faults are excluded.

We’re here to prevent breakdowns and maintain your system, not fix problems that existed before you signed up. We’re transparent about this from day one. If you’re unsure about your system’s condition, ask our team, we’re happy to do a free assessment.